We’re looking for a motivated Presales Specialist to support our enterprise sales team by helping potential customers understand the power and value of our HR tech solutions. You'll work closely with our sales and product teams to prepare and deliver product demos, assist in discovery sessions, and support sales opportunities from a technical and functional perspective. This role is ideal for someone with a passion for technology, talent for communication, and desire to grow in a high-impact, customer-facing role in the dynamic HR tech industry.
Your major responsibilities:
- Product Demonstrations: configure and present product demos tailored to customer use cases and business challenges
- Customer discovery: Join sales calls to help gather information about the customer's needs, priorities, and existing HR systems
- Demo setup & preparation: Help prepare demo environments with relevant data, workflows, and configurations to reflect realistic customer scenarios
- Communicate value: Clearly build business case, explain how our solutions solve problems and create business value, both in meetings and presentations
- Sales collaboration: Work with the sales team to provide presales support across the sales cycle, including documentation and product-related insights
- RFP Support: Assist in responding to RFPs by gathering technical input and ensuring accurate, compelling answers
- Feedback collection: Document and share customer feedback to help our product and marketing teams improve messaging and functionality
To be successful in the role you need:
- 2–3 years of experience in a sales, presales, customer success, product specialist, or technical support role ideally in SaaS or HR tech
- Strong communication skills in business English and comfort working directly with customers
- Ability to understand product features and relate them to customer needs
- Experience creating presentations (PowerPoint, Google Slides, etc.) and demo scripts
- Interest in HR technology, employee experience, or enterprise SaaS platforms
- Organized, detail-oriented, and eager to learn and grow in a fast-paced environment
- Bachelor’s degree in Business, HR, Engineering, or related field (or equivalent experience)
Bonus Points
- Familiarity with platforms like SAP, Oracle, Workday, or other enterprise HRIS
- Exposure to AI-powered SaaS products
- Previous experience supporting enterprise clients or sales teams
- Fluency in Spanish